Our Shipping partners....
Order Confirmation:
When you submit your order, an order confirmation email will be sent to you. This means that we have successfully logged your order in our system and have pre-authorized the designated credit card for the transaction. Once the order is received, we will reach out to our suppliers to verify the stock availability for immediate shipment. If the product is on backorder or currently unavailable, we will cancel the pre-authorization and communicate this status to you through email. If the product(s) is available for immediate dispatch (within a span of 2 business days), the transaction will be processed, and your order will be readied for shipment.
Order Shipment:
If the stock availability of your order is confirmed and the associated credit card charges processed, your purchase will be dispatched within 2 business days from the order date. Handling times will vary slightly depending on the product and vendor so check the product pages to confirm. We send tracking details to the email address you provided during the checkout process within 24 hours after departing from our warehouse. If you do not receive this tracking information within four business days from placing your order, we encourage you to reach out to us at sales@shoppergolf.com.
Shipping time from date of order is typically between 5 and 7 business days. Shipping times will vary depending on the product handling times so please check the product pages to confirm. Most shipments are shipped via UPS or FedEx. Shopper Golf does not ship to PO BOX or APO/FPO addresses. Depending on the value of the item being purchased, some orders may need a signature confirmation upon delivery.
Once an order has shipped, cancellation will not be permitted. Please see "Cancellations" below for more info. Once an order shows as “Delivered” to the shipping address, as a result of the tracking information provided through the freight/shipping company, Shopper Golf is not responsible for any “nonreceivable” situation. Shopper Golf will not provide a replacement or refund on “Delivered” orders.
Please contact the freight company provided in the tracking details if the order is out for delivery but has not arrived in the shipping timeframe.
Once your order has shipped, cancellations are no longer permissible. For further details, please refer to the "Cancellations" section below. When the tracking information provided by the freight/shipping company confirms an order as "Delivered" to the specified shipping address, Shopper Golf is not accountable for any instances of a 'nonreceivable' order.
Shipping Fees
Shipping is free on all orders within the United States.
No Shipping outside the lower 48 States in USA.
Cancellations
Orders must be cancelled within 24 hours to avoid paying the 3% merchant processing fee. For cancellations on orders which have been shipped, the customer is responsible for shipping costs as well as the 3% merchant processing fee. If you need to cancel an order, please do so immediately to avoid return shipping fees. Orders cancelled after shipment are treated as a regular 30-day return item and return shipping & restocking fees may apply.
For more information, see our Returns Policy page.
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